Terms & Conditions
Please read these terms carefully before using our platform.
Welcome to Riibase. By accessing or using our platform, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing and using Riibase's services, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our services.
2. Description of Service
Riibase provides a cloud-based CRM and business management platform that includes features such as contact management, sales pipeline tracking, email marketing, invoicing, helpdesk, and analytics tools.
3. Account Registration
To use our services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Subscription and Payment
- Our services are offered on a subscription basis with monthly or annual billing cycles.
- All fees are non-refundable unless otherwise stated in our refund policy.
- We reserve the right to change our pricing with reasonable notice.
- Failure to pay subscription fees may result in suspension or termination of your account.
5. Acceptable Use
You agree not to:
- Use our services for any unlawful purpose or in violation of any regulations.
- Transmit any harmful, offensive, or malicious content.
- Attempt to gain unauthorised access to any part of our platform.
- Reverse engineer, decompile, or disassemble any part of our software.
- Use our services to send unsolicited communications (spam).
6. Data and Privacy
Your use of our platform is subject to our Privacy Policy. You retain ownership of your data. We process your data only to provide the services and as described in our Privacy Policy.
7. Intellectual Property
All content, software, and technology within the Riibase platform is owned by Riibase LLC and is protected by intellectual property laws. You may not copy, modify, or distribute any part of our platform without express written permission.
8. Service Availability
We aim for 99.9% uptime but do not guarantee uninterrupted service. We reserve the right to perform maintenance and updates that may temporarily affect service availability.
9. Limitation of Liability
To the maximum extent permitted by law, Riibase shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
10. Termination
Either party may terminate the service agreement at any time. Upon termination, you will lose access to the platform, and your data will be retained for a limited period before deletion as described in our Privacy Policy.
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the platform. Continued use of our services after such notice constitutes acceptance of the updated terms.
12. Contact Us
If you have any questions about these Terms, please contact us at hello@riibase.com or visit our contact page.
Riibase LLC
www.riibase.com · hello@riibase.com